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Terms and conditions

  1. This Raffle  is being promoted by and on behalf of St Cuthbert’s Hospice, charity registration no. 519767.

  2. The Charity is operating a Society Lottery under the Gambling Act 2005.

  3. By entering the draws, participants agree to be bound by these Terms & Conditions and Rules.

  4. The draw closes for entries at 11.59pm on 18th December 2019 and the draw will take place on Friday 20th December 2019.

  5. To enter the draw a ticket (or tickets) must be purchased from this website. Tickets are also available in paper format by contacting St Cuthbert’s Hospice.

  6. The winners of the draw will be chosen at random from all entries received by the Closing Date.

  7. There are 3 prizes available to be won in the draw:

    1. First prize: £1,000

    2. Second prize: £250

    3. Third prize: £100

  8. The Prizes will be delivered to an address specified by the winner on the UK mainland or specified address, as a cheque.

  9. Your chances of winning are variable, depending on how many tickets are sold for the raffle as a whole. Your winning odds are the number of tickets you have purchased divided by the total number of tickets in the draw.

  10. The game is open to all UK residents who are aged 16 (sixteen) or over on the date of ticket purchase.

  11. Any person found to be under 16 (sixteen) years of age on the date of ticket purchase automatically forfeits the right to the Prize.

  12. You must be 16 (sixteen) or over to play or claim a prize. We may conduct random checks of entrants to ensure there are no underage players. Random checks are conducted using a third party supplier. If a person enters the game stating that they are over the age of 16 (sixteen) and subsequently it is found that they are less than 16 (sixteen) years of age, they will have any money paid in relation to the draw returned to them and where relevant will automatically forfeit the right to any prize.

  13. The winner may need to provide proof of age before collecting the prize. Acceptable documentation of the winner’s proof of age will be a scan of their passport or driving license.

  14. When you purchase a ticket for the draw a unique ticket number will be issued and displayed onscreen at the point of purchase. Confirmation of your ticket number/s will also be emailed to the address supplied during the ticket purchasing process.

  15. Tickets to enter the draw are priced at £1 each or can be bought individually or in ticket bundles from this website and individuals are limited to a total spend of £100.

  16. All draw entry sales are final. Refunds are at the sole discretion of the Society and will be payable only where the Society deems it reasonable, having regard for all the circumstances. All participants acknowledge that their payment of the ticket price does not guarantee that they will win any Prize.

  17. Full payment for each ticket must be received in cleared funds before the ticket can be entered into the draw. Only tickets for which full payment has been received are eligible to win a Prize.

  18. Payment for tickets can be made by debit/credit card only. If paper format is requested these can be purchased using cash or cheque made payable to ‘St Cuthbert’s Hospice.

  19. Winners of the Raffle Prizes will be contacted by the Society within seven working days of the draw taking place. Details of the winners will also be posted on the Website.

  20. All participants are solely responsible for providing and (where necessary) updating the Society with their accurate and up-to-date contact details and the Society will be in no way liable for any failure or inability to contact any participant due to any errors, omissions or inaccuracies in the contact details that the participant has provided.

  21. The Society shall not be liable to any participant for any loss or damage suffered or arising from:

    1. any delays or failures in the delivery methods used by the Society or the participant;

    2. any delays or failures in any software or other systems used by the Society for the administration of the draw;

    3. any delays or failures in the banking system used by the Society or the participant;

    4. any refusal by the Society to accept an individual’s entry or the cancellation of an entry;

    5. any event beyond the reasonable control of the Society.

  22. To the extent permitted by law, the Society excludes any liability for loss or damage incurred by any winner of a Prize in connection with or arising from the use of the Prize or participation in the draw.

  23. The Society is committed to protecting the privacy of participants. Personal information that is collected from participants is used lawfully in accordance with the Data Protection Act 1998. In providing your information to the Society, you consent to the Society using your information to process your entry and otherwise as described in these terms and conditions including (but not limited to) passing winners’ contact details on to representatives of third party companies used for the purposes of fulfilling the Prize and publishing winners’ names on the Website. For more information about how the Society uses personal information to administer the draw see our Privacy Policy at website address/privacy-policy/.

  24. The Society reserves the right to:

    1. disqualify or decline to accept the entry of any participant if it has reasonable grounds to believe the participant has breached any of these terms or otherwise acted fraudulently;

    2. terminate or suspend the draw for reasons beyond its reasonable control

  25. In the event of any dispute regarding the draw, if the dispute cannot be resolved by the parties, it will be referred to an independent third party. Please refer to the Social Responsibility Policy at website address.

  26. This draw is a form of gambling. Participants are encouraged to gamble responsibly. Please read our Social Responsibility Policy or visit the GamCare website (http://www.gamcare.org.uk) for more information on Problem Gambling.

  27. The Laws of England and Wales shall govern the interpretation and/or enforcement of these Rules. The Society and all participants hereby submit to the exclusive jurisdiction of the English courts.

  28. Contact for Enquiries: kay.carrick@stcuthbertshospice.com

  29. The raffle is promoted by Richard Langdon, St Cuthbert’s Hospice, Park House Road, Durham, DH1 3QF  

  30. Please note that your payment has been processed by Capen Ltd Trading as Zaffo.com and your bank statement will include the following information Zaffo.com-ZaffoCharity 0203 096 6265